Is It Time to Break Up with Your Commercial Audio Video Company?

Commercial audio-video technology is an essential part of your business. Whether you utilize conference room technology to facilitate communication or a surveillance system to monitor your store, experiencing problems with your technology can cause downtime, frustration, and profit loss.

Is your current AV company hindering you instead of helping you? Ensure your business operations run smoothly by partnering with a reliable audio-video integrator like Western Audio Video. Read on to learn three signs that it’s time to find a new commercial audio-video company in San Francisco, CA.

SEE ALSO: WHO BENEFITS FROM A COMMERCIAL AUDIO-VIDEO INSTALLATION?

Poor Communication

An excellent commercial audio-video company will offer full-service communication to their clients. It should be easy for businesses to get ahold of their AV integrator when there’s a problem or when looking to upgrade equipment. You should also feel comfortable bringing up any concerns.

When working with you on a project, our team will provide organized, comprehensive documentation and a detailed scope of work, including system drawings and product submittals. You’ll be closely involved in the design and installation process from beginning to end.

Disorganized Project Management

A commercial audio-video installation should not be a stressful experience. Your AV integrator should have excellent project management skills that ensure projects are timely, efficient, and within budget. Your integrator should also provide ongoing support beyond the installation.

Companies that offer limited or no aftercare services won’t be available to upgrade your system, troubleshoot any problems, or scale it up in the future. Look for a company that not only offers aftercare services but is interested in establishing a long-term relationship with you.

A Lack of Experience

A reliable commercial audio-video company should have the experience and expertise to exceed your expectations. Ensure that your integrator has a long list of happy customers and that their personnel is licensed and well-trained. Their employees should be up to date with the latest technology and have experience in a wide array of services and projects.

A reliable commercial integrator will also provide solutions beyond audio-video, including commercial surveillance systems, professional-grade network systems, lighting control, building automation, and more. You’ll only have to work with one company, simplifying the process of managing your business's technology.

At Western Audio Video, we provide top-notch services to our clients through every step of the process. With over 30 years of experience and a long list of satisfied clients, our team helps you rest easy knowing that your project will go smoothly. Our professionals are kept up to date through ongoing training and are there for you beyond the completion of your project.

Our experienced staff can craft solutions to fit any business and need. Reach out to one of our experts at 650-229-5507, fill out our online form, or send us a message in the live chat box below to learn more!